Governance & Policies

At Level Trust, we are committed to transparency, integrity, and accountability.

At Level Trust, we are committed to operating with transparency, integrity, and accountability in everything we do. Our governance framework ensures our charity is run responsibly and in line with charity law, best practice, and the values we uphold.

Our Governance

Level Trust is overseen by a dedicated Board of Trustees who bring a wide range of skills and experience. They are responsible for setting our strategic direction, ensuring financial accountability, and safeguarding our mission to support children living in poverty.

Our trustees ensure we:

  • Use our resources effectively

  • Act in the best interests of the children and families we serve

  • Operate safely, legally, and ethically

  • Maintain high standards of leadership and decision-making

How We Make Decisions

We follow clear governance practices, including:

  • Regular trustee meetings

  • Annual reviews of our organisational strategy

  • Monitoring and evaluation of our programmes

  • Transparent reporting to regulators, supporters, and beneficiaries

Our Policies

To ensure we provide a safe, fair, and effective service, Level Trust operates under a range of key policies. These policies guide our work, protect the people we support, and ensure our organisation runs to the highest standards.

Our core policies include:

LEVEL TRUST STORIES

Destiny’s Story

Destiny lives with her brother and mum but not her dad, because he’s in prison. At school, she likes maths but she doesn’t like it when other children are mean. She told us, “I only have friends because of my mum’s friends’ children.” Even though…

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Farah’s Story

15-year-old Farah noticed that her school shoes were starting to get too small for her. She wore them for a couple of days but they started to really hurt her feet. Farah comes from a large family with 5 other brothers and sisters. Mum can…

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Frank’s Story

Frank has had a hard life. The lines on his face and the tooth decay tell it without words. He arrived at the Uniform Exchange with a bag containing his daughter’s school blazer and jumper. Sinead, his daughter, was struggling with mental health issues and…

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